Effective Date: [Nov 18, 2024]
At Beste Cash and Carry , we strive to ensure you are satisfied with your purchase. If you need to return or exchange an item, please review our policy below to understand the terms and process.
1. Eligibility for Returns and Exchanges
- Timeframe: Returns and exchanges must be requested within [7] days of receipt of the product.
- Condition: Items must be returned in their original condition, unused, including packaging, tags, and any accessories. Products that are damaged, used, or missing parts will not be eligible for a refund or exchange.
- Proof of Purchase: A valid receipt or order confirmation is required for all returns and exchanges.
2. How to Initiate a Return or Exchange
- Contact Us: To start a return or exchange, please contact us in person or customer service team at info@bestecashncarry.com
- Provide your order number and details about the item you wish to return or exchange.
3. Defective or Damaged Items
- Defective Items: If you receive a defective or damaged item, please contact us immediately at [info@bestecashncarry.com] or [437-260-0437.] Provide details and, if possible, photographic evidence of the defect or damage. We will arrange for a replacement or refund at no additional cost.
4. Non-Returnable Items
The following items are non-returnable and non-refundable.
- Items marked as “Final Sale” or “Non-Returnable” at the time of purchase
- Due to the nature of the products; beverages, candies and snacks will not be eligible for return or exchange unless the product has expired or damaged at the time of purchase.
5. Contact Information
For any questions or concerns about our Return and Exchange Policy, please contact us:
beste cash & carry
info@bestecashncarry.com
